Your Right to Data Deletion
Under the General Data Protection Regulation (GDPR) and Albanian data protection laws, you have the right to request deletion of your personal data. GeniusLAB is committed to honoring your privacy rights and making this process as straightforward as possible.
Please follow the steps below to submit your data deletion request.
How to Request Data Deletion
- Submit RequestSend a data deletion request via email to info@geniuslab.al with your account details.
- VerificationWe will verify your identity to ensure the request is legitimate and protect your account.
- ProcessingYour data deletion request will be processed within 30 days as per GDPR requirements.
- ConfirmationYou will receive a confirmation email once your data has been successfully deleted.
Important Information
Legal Obligations
Some data may be retained to comply with legal, tax, or regulatory requirements.
Backup Systems
Data in backup systems may take additional time to be permanently removed.
Processing Time
Deletion requests are processed within 30 days from verification.
Account Access
Once deleted, you will no longer have access to your account or test results.
What Data Will Be Deleted
- Personal information (name, email, phone number, address)
- Account credentials and login information
- Test results and medical records (subject to legal retention requirements)
- Communication history with GeniusLAB
- Usage data and preferences
Data That May Be Retained
- Financial records required for tax and accounting purposes
- Medical records required by Albanian healthcare regulations
- Information necessary for legal claims or defense
- Anonymized data used for statistical and research purposes